Carer involvement and participation means carers being fully involved in service design, delivery and review – not simply relying on consultation. It places carers in a much more active role and should be based on power sharing.
Why involve carers?
Involving carers in planning and improving services makes good sense: they understand their needs and role. Carers undertake tasks and duties that most people don’t have the first idea about.
Talking to carers can also provide feedback about services that you could not get in any other way. Apart from their obvious knowledge about their own needs, carers are very often best placed, next to the person receiving care themselves, to talk about the needs of services users.