Preventing Crisis for Carers - Importance of Monitoring and Evaluation

Preventing Crisis for Carers - Importance of Monitoring and Evaluation

The Moffat Charitable Trust and Carers Trust Scotland were increasingly aware of the importance of promoting early identification, intervention and support for carers to prevent unnecessary crisis.
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Date Revised: 
27/10/14

Preventing Crisis for Carers (Moffat programme) - Role of Glasgow Caledonian University

The Moffat Charitable Trust and Carers Trust Scotland were increasingly aware of the importance of promoting early identification, intervention and support for carers to prevent unnecessary crisis, ensuring carers are properly supported as key partners in the provisionof care and preventing an adverse effect on their health and well-being. 

Importance of Monitoring and Evaluation

The Moffat Programme was designed to achieve this aim by creating effective partnership working between the NHS and social work staff, local carer centres and carers. This study’s intention was to find out what aspects of the programme carers, and those providing services to carers, thought were most helpful and why. 

Shared learning and evidence of the impact of the approach were central to the programme achieving its ambition of making longer term changes to practice and improved outcomes for carers.

Evaluation Team

Glasgow Caledonian University was commissioned to work with the pilot sites during the two years of the Moffat Programme. Dr. Tim Kelly and Dr. David Watson were both members of the School of Health at Glasgow Caledonian University at the time with extensive research experience including working with carers.

Methods

Carers in the each of the pilot areas were asked to PDF iconcomplete a questionnaire looking at their experiences of services provided in both the hospital and community. 

Health and social care staff were asked to complete a questionnaire looking at the service they provide and the training they have undertaken in relation to carers. 

Key stakeholders were asked to take part in an interview or focus group at intervals during the pilot programme. These interviews and focus groups looked at what was being done to achieve the aims of the pilot project across each site.

Results

The results formed the basis of the final evaluation report and the evidence was shared to enable good practice to be rolled out beyond the pilot areas of the programme.  

Read the PDF iconfinal evaluation report, or a PDF iconsummary of the report

Further Developments

For more information on the programme and how it has developed please contact Carers Trust Scotland on scotland@carers.org or phone 0300 123 2008.

Read about the Equal Partners in Care (EPiC) project.