Identifying carers

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Good Practice

Good practice guide for supporting carers in Wales

This good practice guide, funded by Welsh Government, is designed to be used by regional partnership boards, local authorities, local health boards and third sector organisations in Wales to support the identification and commissioning of good services for unpaid carers.
Area of Care: 
Mental Healthyoung carersSpecialist servicesDay centreHospitalPrimary CareSecondary CareDementia care
Outcomes: 
PreventionSchoolsWellbeingIntegrationHealth inequalitiesCarer awarenessIdentifying carersCarers in employment
I work in: 
Health careSchoolsCarers servicesSocial careEducationCommissioning
I work with: 
Adult carersYoung adult carersYoung carersParent carersSibling carersFamilies
Caring for: 
AdultsOlder adultsYoung peopleChildren
Location: 
Wales
Date Revised: 
Wednesday, June 5, 2019 - 13:00
Body: 
To develop this guide, Carers Trust Wales has undertaken substantial desk research including analysis of academic and other notable publications. Additionally, we have undertaken active research, including in-depth interviews with carers services across Wales, to develop a deeper understanding of what is working well. 
 
Through this approach we have identified evidence-based criteria which can be used to understand the quality and appropriateness of carers services. These criteria recognise that regardless of the service model used, it is essential that all services commissioned to support carers: 
  • Meet obligations under the Social Services and Wellbeing (Wales) Act 2014 
  • Deliver the Wellbeing Objectives under the Wellbeing of Future Generations (Wales) Act 2015 
  • Deliver against the Ministerial priorities for carers 
  • Adequately reflect carers’ views, experiences and preferences. 

Download English language version PDF iconGood Practice Approaches to Supporting Carers in Wales 

Download Welsh language version PDF iconDulliau arfer da wrth gefnogi gofalwyr yng Nghymru

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PDF icon Good Practice Guide to Supporting Carers in WalesPDF icon Dulliau arfer da wrth gefnogi gofalwyr yng Nghymru
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Toolkit

Young Carers In Schools - A Toolkit for Local Authorities

Legislation into Practice: Making the Children and Families Act 2014 and the Care Act 2014 a Reality for Young Carers
Area of Care: 
Mental HealthPhysical illnessAlcohol MisuseSubstance MisuseSpecial education needsPrimary CareSecondary Care
Outcomes: 
PreventionWellbeingCarer awarenessIdentifying carers
I work in: 
Information and adviceCommissioning for carersCommissioning for young carersSocial careEducationCommissioning
I work with: 
Young carersParent carersSibling carersFamilies
Caring for: 
Young peopleChildren
Location: 
England
Date Revised: 
Tuesday, November 13, 2018 - 15:45
Body: 

A resource for local  authorities working with schools to identify and support young carers. 

This resource supports the case for the effective and economic ways that local young carers services offer both preventative and responsive support for young carers and their families. 

It sets out the case to include the Young Carers in Schools Programme in all aspects of educational support and how this would support local authorities to ensure they fulfil their statutory duties as set out in the Children and Families Act 2014 and the Care Act 2014. 

Most importantly it will ensure positive outcomes for young carers and their families. 

PDF iconLegislation into practice toolkit pdf

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PDF icon Legislation into Practice
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Toolkit

Training resources to help with improving the identification and support of young carers

These resources are designed to support the training of a wide range of professionals and volunteers to identify and support young carers.
Outcomes: 
PreventionWellbeingIntegrationHealth inequalitiesCarer awarenessIdentifying carers
I work in: 
Health careCarers servicesSocial careEducationCommissioning
I work with: 
Young carersSibling carersFamilies
Caring for: 
AdultsOlder adultsYoung peopleChildren
Location: 
England
Date Revised: 
Monday, September 10, 2018 - 13:00
Body: 
The Department of Health and Social Care funded Carers Trust to develop these training resources, which support a wide variety of professionals, including volunteers, from:
  • Education, health and social care statutory sectors. 
  • Children and young people’s services including youth workers.
  • Young carer services. 
  • Voluntary and community sector organisations. 
  • Faith organisations. 
 
The resources will help professionals to understand young carers, and how an offer of support can be made to them and their families, to reduce excessive or inappropriate caring. 
 
The training covers:
 
  • Defining who young carers are and the challenges they face. 
  • Different types of young carer roles. 
  • Nature of tasks that young carers carry out. 

FileModule 1 - Handout 1 Sample Agenda
PDF iconModule 1 - Handout 2 - What kinds of caring do young carers do
PDF iconModule 1 - Handout 3 What is the impact of caring on young carers

  • Understanding the extent of young carer involvement: nationally and by area.
  • How you may be able to identify who is a young carer.
  • Understanding young carer issues, and potential barriers to their achievement.
  • Different models for identifying young carers.
  • Barriers to young carers seeking support.
 
  • Guidance and advice on how to approach an initial conversation with a child, or parent, in an appropriate and sensitive way.
  • Guidance and advice on who else to involve when, and how to involve them in a sensitive manner that is appropriate for the child and their families. 
  • Recognising appropriate safeguarding issues in relation to young carers and guidance on how to address these.
  • Understanding of confidentiality issues. 
 
Module 4 
  • Guidance and advice on key local stakeholders to involve. 
  • Where to find local support and services to signpost young carers.
Module 5
  • Resource library of tools and templates.
Module 6
  • Securing commitment from participants to take action.

Other materials: 

The training can be delivered in one day, or in modules, for example over a series of team meetings.
 
Carers Trust worked with four Carers Trust Network Partners to develop and deliver these resources in face-to-face training in spring and early summer 2018 to over 220 people:
 
 
We will also deliver a webinar.
 
Please email our Policy team with any feedback about the materials and let us know how you have used them. 
 
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Toolkit

Triangle of Care in Wales

Carers Trust Wales and the Royal College of Nursing are delighted to have been able to explore an adaptation of the Triangle of Care to meet the needs of carers of people with dementia in acute hospitals in Wales.
Area of Care: 
Secondary CareAcute CareDementia care
Outcomes: 
PreventionWellbeingIntegrationCarer awarenessIdentifying carers
I work in: 
Health care
I work with: 
Adult carersYoung adult carersYoung carersFamilies
Caring for: 
AdultsOlder adults
Location: 
Wales
Date Revised: 
Wednesday, May 9, 2018 - 13:15
Body: 

The Triangle of Care, Carers Included: A Guide to Best Practice in Dementia Care, Wales Edition

Carers Trust Wales has been extremely keen to build on the success of the Triangle of Care model in England and Scotland  by advocating and supporting the implementation of the Triangle of Care standards for carers accessing services in local health boards across Wales.

Funded through the RCN Foundation, the recent development of a Triangle of Care for dementia Wales edition has been a collaborative effort between the Royal College of Nursing and Carers Trust Wales. It has been developed from the original Triangle of Care for dementia, which was co-designed with carers, people with dementia and practitioners, with the support of Uniting Carers and Dementia UK. 

Overview

According to the National Assembly for Wales Research Service, dementia is the top health concern in Wales and yet Wales has the lowest rate of diagnosis across all UK nations at just 43%. There are an estimated 45,000 people in Wales currently living with dementia and this figure is predicted to rise steadily over the next decade bringing with it dramatic financial and human impact. The cost to the Welsh economy is an estimated £1.4bn a year which includes costs to the NHS and social services, although research shows that people with dementia, carers and their families currently bear around two-thirds of the costs themselves (National Assembly for Wales Research Service, 2016).

In Wales, 50% of health boards have shown an active interest in implementing a Triangle of Care model and support is growing within other health boards throughout Wales. We hope the new Welsh edition for best practice in dementia care can lead to consistent carer involvement and support across all health and social care services irrespective of where and when a person is being treated. The partnership between Carers Trust and the Royal College of Nursing has been incredibly positive and we hope that this can be replicated across health services with nurses and carers working as partners.

Further information

For further information on the Triangle of Care in Wales contact Carers Trust Wales.

 

Downloads: 
PDF icon Triangle of Carer Carers Included: A Guide to Best Practice for Dementia Care, Wales editionPDF icon Triongl Gofal Cynnwys Gofalwyr: Canllaw i Arfer Gorau ar gyfer Gofal Dementia, Argraffiad Cymru
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Good Practice

Supporting Students with Caring Responsibilities: A Resource for Further Education Providers to Help Young Adult Carers Succeed In Further Education in Wales

A Wales-specific, user-friendly resource, this toolkit was developed in partnership with Learning and Work Institute to increase awareness of student carers and their specific needs, promote existing good practice from colleges and carers services and offering expert recommendations.
Area of Care: 
Mental HealthSpecial education needs
Outcomes: 
PreventionWellbeingIntegrationCarer awarenessIdentifying carers
I work in: 
Carers servicesCarers involvementInformation and adviceCommissioning for young carersEducation
I work with: 
Young adult carersYoung carersParent carersSibling carersFamilies
Caring for: 
AdultsOlder adultsYoung peopleChildren
Location: 
Wales
Date Revised: 
Tuesday, October 9, 2018 - 10:45
Body: 

Student Carers in Further Education

In 2015 Carers Trust worked with the National Institute for Adults Continuing Education (NIACE) to develop a practical resource for colleges. In 2017 Carers Trust Wales and Learning and Work Institute worked together to develop Supporting Students with Caring Responsibilities: A Resource for Further Education Providers to Help Young Adult Carers Succeed in Further Education in Wales, drawing on good practice from colleges and carers centres across Wales. 

This interactive resource has been designed to generate momentum for identifying and supporting student carers within colleges. We hope that it will inspire and assist all colleges to build on good practice to develop their own approaches to identifying and supporting this student group. In doing so, this will ensure that students who are caring for others - students whom, in many instances, will have overcome very difficult circumstances and have aquired valuable transferable skills along the way - are able to reach their potential and successfully achieve their educational aims. 

Feedback

Carers Trust Wales will be contacting colleges across Wales in September 2018 for feedback on the implementation on the toolkit.

Downloads: 
PDF icon Supporting Students with Caring Responsibilities: A Good Practice GuidePDF icon Cefnogi Myfyrwyr a chanddynt Gyfrifoldebau Gofal: Canllaw Arfer Da
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Educational

Student Carers in Higher Education

This resource will enable universities and services supporting young adult carers to gain a greater understanding of the challenges that this group of students face and how they can be better supported to access and succeed in higher education.
Outcomes: 
Carer awarenessIdentifying carers
I work in: 
Education
I work with: 
Adult carersYoung adult carers
Location: 
Whole UK
Date Revised: 
Monday, April 30, 2018 - 16:15
Body: 

For a young person who has caring responsibilities, trying to transition to, through and beyond university can be extremely challenging and for some a barrier.

Carers Trust, with the support of The National Union of Students and the National Network of Universities Supporting Young Adult Carers, has published a new guide:

This resource will enable universities and services supporting young adult carers, to gain a greater understanding of the challenges that this group of students face and how they can be better supported to access and succeed in higher education.

The resource: 

  • Draws together some of the good practice universities have already begun to develop.
  • Makes recommendations for how universities can support students across the student life cycle.
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Educational

Student Carers in Further Education

Carers Trust in partnership with NIACE has published a new guide to support students with caring responsibilities in further education colleges.
Outcomes: 
Carer awarenessIdentifying carers
I work in: 
Education
I work with: 
Adult carersYoung adult carers
Location: 
Whole UK
Date Revised: 
Monday, April 30, 2018 - 15:30
Body: 

This new resource will enable further education colleges to gain a greater understanding of the challenges that this group of students face and how they can be better supported to remain and succeed in further education.

PDF iconSupporting Students with Caring Responsibilities: A Resource for Colleges and Services to Help Young Adult Carers Succeed in Further Education

“If I was told that I couldn’t have my phone on I would just leave college – my mum needs to be able to contact me quickly in an emergency.”
Young adult carer (taken from the Top tips for colleges and college staff supporting student carers section of the guide)

Who is the resource for?

This practical resource is designed for use by managers and staff working in further education colleges and carers services supporting young and young adult carers.

The resource: 

  • Increases awareness and understanding of young adult carers and their specific needs.
  • Outlines who young adult carers are, the challenges they face and how their caring roles can impact on their education.
  • Draws together some of the good practice that is already being developed in some colleges.
  • Makes recommendations for how student carers can be supported to sustain their participation in learning, achieve their potential and succeed.
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Good Practice

Empowering Professionals to support Young Carers (EPYC)

Thanks to funding provided by the European Commission through the Erasmus+ programme, a group of organisations from Germany, Scotland, Ireland, Italy and Austria are working to find new ways to support young carers.
Outcomes: 
PreventionWellbeingIntegrationHealth inequalitiesCarer awarenessIdentifying carers
I work in: 
Carers servicesEmploymentSocial careEducationCommissioning
I work with: 
Young adult carersYoung carersFamilies
Caring for: 
AdultsOlder adultsYoung peopleChildren
Location: 
Scotland
Date Revised: 
Monday, April 30, 2018 - 13:30
Body: 

About the Empowering Professionals to support Young Carers (EPYC) project

Thanks to funding provided by the European Commission through the Erasmus+ programme, a group of organisations from Germany, Scotland, Ireland, Italy and Austria are working to find new ways to support young carers.

Each country involved in the EPYC project will develop a new tool, which we hope will help youth professionals - like teachers, social worker or youth workers - to better support young carers.

The tools aim to aid in the identification of young carers, to allow practitioners to assess the situation of young and young adult carers, including measuring the level and impact of the care burden, and to allow practitioners to develop an action plan to address issues adversely affecting young and young adult carers.

We will then trial the tool to see how it can help make Scotland a better place for young and young adult carers to grow up in.

Why is this project happening?

Young and young adult carers carry out, often on a regular basis, significant caring tasks and assume a level of responsibility which would not usually be associated with their age group.

Although research has provided clear evidence that heavy caring responsibilities can result in emotional difficulties, health problems, social exclusion and limited opportunities for social and leisure activities, professional support services are lacking in many EU countries.

Who is involved in the project?

The two year EU funded project started in August 2016  involving a strategic partnership of six European organisations, namely Carers Trust Scotland (UK), Diakonisches Werk Berlin Stadtmitte e.V. (Germany), Care Alliance Ireland (Ireland), Anziani e non solo (Italy), ARC ORK (Austria) and IPS Versari Macrelli (Italy).

The kick off meeting, hosted by the leading partner, Diakonisches Werk Berlin Stadtmitte e.V., was held in Berlin on 12 September 2016.

What can you do now?

Expected EPYC project outcomes

In the course of the project, intermediate expected results include:

  • An increased capacity of organisations to identify young and young adult carers.
  • An increased knowledge of promising or successful experiences and practices from other European countries.
  • An increased awareness of the challenges faced by young and young adult carers in the different local contexts involved directly or indirectly in project activities.

The outcome of the project is the improved expertise in this field and professional stakeholders having the knowledge to develop support services for young and young adult carers and work with relevant sectors to improve support.

If you are interested to know more about the EPYC project  contact:

  • Louise Morgan, Carers Trust Scotland, Young Carers Development Manager Working with the SYCSA. 
  • Paul Traynor, Carers Trust Scotland, Policy and Campaigns Officer (Young and Young Adult Carers). 
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Toolkit

Young Carers Pharmacy project

Pharmacies are visited by about 1.6 million people every day in England so they are ideally positioned to identify carers of all all ages including young carers. They can therefore play a key role in the early initiation of assessment and support which can be life changing.
Area of Care: 
Primary Care
Outcomes: 
PreventionWellbeingIntegrationCarer awarenessIdentifying carers
I work in: 
Health carePrimary carePharmacy ServicesCarers servicesSocial care
I work with: 
Adult carersYoung adult carersParent carersSibling carersFamilies
Caring for: 
AdultsOlder adultsYoung peopleChildren
Location: 
Whole UK
Date Revised: 
Friday, April 27, 2018 - 15:30
Body: 

The Engaging with Pharmacies toolkit was aimed at young carer services to support them to work collaboratively with pharmacies. It drew on the Young Carers Pharmacy Project that took place between 2014 and 2016. This was delivered by Carers Trust Network Partner Salford Carers Centre as one of Carers Trust’s Innovation Generation projects.

Further information

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Guidance

Supporting Young Carers Aged Five to Eight

This resource aims to bring clarity for services working with young carers, as to whether or not it is necessary for them to register with Ofsted if they choose to work with children under eight years old..
Outcomes: 
PreventionWellbeingIntegrationCarer awarenessIdentifying carers
I work in: 
Carers services
I work with: 
Young carers
Caring for: 
AdultsOlder adultsYoung peopleChildren
Location: 
Whole UK
Date Revised: 
Friday, April 27, 2018 - 14:45
Body: 

Part two presents some local practice being undertaken by Carers Trust Network Partner, Carers Lewisham, with young carers aged 5–8. Although Part 1 of this resource is specific to England, many of the ideas and practice in Part 2 are applicable across the UK.

Further information

Download  the Carers Trust resource – PDF iconSupporting Young Carers Aged 5 to 8 a Resource for Professionals Working with Younger Carers

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